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copyright provides an extensive help center that includes comprehensive guides, FAQs and user manuals to assist traders in navigating the platform and comprehending its functions.
Although the 24/7 Are living chat aspect is built to give quick help, some users have described delays, notably in the course of periods of superior inquiry volume. Email aid response times can differ, with specific customers dealing with extended ready intervals before obtaining a reply.
As outlined by a 2024 report while in the Wall Street Journal masking 2023, copyright fired numerous members of its inside investigation crew who were tasked with investigating sector manipulation for example pump and dump schemes and clean trading. Based on the Wall Street Journal, an inside investigation inside of copyright found that a VIP customer of the company, a buying and selling and investment decision business named DWF Labs, had Beforehand advertised its skill to manipulate the marketplace by generating "believable" synthetic volume to raise the cost of tokens.
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The investigation also uncovered samples of DWF advertising tokens its founder had promoted creating a crash in those token's rate, which happens to be according to a pump and dump scheme, and it is against copyright's phrases of support. In reaction to this report, copyright fired the investigators and retained DWF to be a shopper, saying the self trading could have been accidental and that the internal group collaborated also closely with among DWF's competition. copyright has denied any wrongdoing.[74]
Even so, copyright remains devoted to adhering to world regulatory specifications. The Trade has obtained the required licenses in a variety of jurisdictions to operate legally and transparently.
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